Authenticity
We guarantee all our items to be authentic and as described. All items are guaranteed to be Authentic without time limit to the original purchaser for the price purchased.
Ordering
We have provided a secure credit card processing element to our site as well as we accept: Certified Checks, Money Orders – Made payable to The Union Drummer Boy. We accept AMEX, Visa, MasterCard, Discover and PayPal. Pennsylvania residents please add 6% sales tax to your orders when mailing payments.
If you wish not to use our online option, to place an order, please send an e-mail to Brendan@uniondb.com, or call the Gallery (717) 334-2350, or fax (717) 339-0046. Please include the item lookup code, which can be found below the description of each individual item which is available for purchase.
Order Processing Policy
After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there is extra shipping, handling or other charges for your order, we will let you know that amount when the order is confirmed. If there are taxes which apply to your order, we will also let you know the amount at that time.
If you are paying by Check or Money Order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
If payment is made by check, we will hold the item for you for an additional amount of time until our bank clears you check. Current applicable fees will be charged in cases of bounced checks.
Item(s) paid for by Money Order are shipped within three (3) business days after receipt.
If you are paying by Credit Card or PayPal, you order will be shipped within three (3) business days after receipt.
"Hold" and "Sold" Items Policy
Any item on the website which has an “ON HOLD” status is currently on layaway. If the item should become available, the Hold status will be removed. Once the purchase is complete, the status changes to “SOLD” or will be removed from the site.
If you have an interest in an item which is currently on layaway, please contact us and we will notify you if the sale is not completed.
The status of items that are sold or placed on layaway are updated weekly, so if you purchase an item and it is not marked “Hold” or “Sold” for a few days, don’t worry – it does not mean that your sale has not been posted. If another customer inquires, it cannot be sold.
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